2.6 Designing Business Models

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Designing Business Models

Designing business models for organizations is one of the services we offer to our clients. It is a strategic organizational process aimed at improving work efficiency and effectively enhancing the achievement of institutional goals. Business models vary according to the nature and objectives of each organization. Our methodology for providing this service includes the following points, which also represent our sub-services.

Schedule a consultation

Comprehensive study of the organization’s strategy.

Understanding the strategic direction and future path of the organization.

Identifying the organization’s requirements concerning business models.

Defining the organization’s goals for designing business models.

R

Operations/Departments

Management 4

Operations/Departments

Management 3

Management 2

Management 1

Will execute the task

Will inquire about the task

Will be notified and informed about the task

A

I

A

I

R

C

I

R

A

C

R

I

C

A

R

Operation 4

Operation 3

Operation 2

Operation 1

Using the RACI matrix, identify the departments and roles for each:

● Entity responsible for executing each process in the model.

● Individuals accountable for each process in the model.

● Entities that need to be informed and notified for each process in the model.

● Advisors for each process in the model.

Example of Roles and Permissions Matrix

Codes

Will be consulted on the task

The beginning

Receiving the request

Categorizing the request

Receiving the request

Review and evaluation

Closing the request

Resolving the issue

Assigning support technician

The end

Human resources

Financial resources

Technological resources

● Creating Workflow Maps: Use tools like Process Maps to illustrate how each process is executed and how departments interact with each other.

Example of a Workflow Map:

● Specifying Points of Contact Between Departments to ensure smooth information flow and avoid unnecessary obstacles or duplication.

● develop a Service Level Agreement (SLA) and have it endorsed by all parties to ensure their commitment to execution.

● Identifying Resources Required for Successful Implementation of the Business Model: